Terms and Conditions
Welcome to Newlite
By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please refrain from using our services.
1. Scope of Services
– We provide online computer support services nationwide.
– On-site support is available in select states and cities; please check our service coverage by contacting us.
2. User Responsibilities
– Users must provide accurate and complete information for remote assistance.
– For on-site support, users are responsible for ensuring a safe and accessible environment for our technicians.
3. Service Fees
– Online support fees are determined by the type and complexity of the issue.
– On-site support fees include travel costs and are subject to location.
4. Payment Terms
– Payment is due upon completion of online services.
– On-site services require a pre-approved estimate payment.
5. Cancellation and Rescheduling
– Users must notify us at least 24 hours in advance to cancel or reschedule appointments.
– Failure to do so may result in a cancellation fee.
6. Data Security
– We prioritize the security of your data during remote sessions.
– Users are responsible for backing up their data before any service.
7. Intellectual Property
– All content on our website is protected by copyright and intellectual property laws.
– Users may not reproduce, distribute, or use any content without permission.
8. Limitation of Liability
– We strive to provide reliable services, but we are not liable for any consequential damages.
– Our liability is limited to the amount paid for the specific service.
10. Termination of Services
– We reserve the right to terminate services if users violate these Terms and Conditions.
– Refunds may be subject to our refund policy.
11. Changes to Terms
We may update these Terms and Conditions at any time without notice. Users are responsible for reviewing the terms periodically.
12. Contact Information
For any questions or concerns regarding these terms, please Click here to contact us.
Thank you for choosing Newlite Technical Services, LLC for your computer support needs. We appreciate your trust and look forward to assisting you.
Last Updated: DEC 24, 2023