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Refund Policy

Refund Policy

In case you are not satisfied with our services and want a refund. Then feel free to contact us. But you can only request a refund within 30 days of the service purchase. As we have a 30 days refund policy.

A refund can be a full or partial refund. It depends on case to case. Contact us for more details.

In case you contact us after a month for a refund. Then we won’t be able to process your request. All refunds will be processed within 7 days of any request of cancellation and/or refund.

For any refund queries call or email us. We will be happy to assist you further.

Changes to this Refund Policy

Newlite reserves the right, at any time and without notice, to update or otherwise modify this Refund Policy by posting such update or other modification at the Refund Policy page on the Website. Any update or other modification shall be effective immediately upon such posting. Accordingly, we encourage you to review this Refund Policy periodically to determine if it has been modified.

Our Happy Customer's Reviews

K

26 May, 2022

I've been using Newlyte for several years now. It's for my home computer use. They do a great job and I have had no problems with poor response from my computer since they have been taking care of it. I've also referred them to my sister and she finds them to be very helpful.
Kat S

P

23 Feb, 2022

Nancy is always so helpful. Great service
Patricia K Lindberg 6

A

04 Aug, 2021

fast service
arthur gray jr

T

27 Jul, 2021

Great service
Tammerah Robertson

G

27 May, 2021

Very satisfied with your service
Gregory Dotson

L

18 May, 2021

Nancy always is helpful and takes great care of my computer. Thank you for your good service.
Lana Brown

N

12 May, 2021

Thanks to Mark and Nancy for my monthly updates and assistance whenever I’ve need. Just wish available on weekends.
Nancy

L

23 Apr, 2021

Nancy was easy to work with and called back as requested.
Lucetta

C

07 Oct, 2020

Mark did his usual fine job. My old iMac is back to running great again. Thanks Newlite and Mark.
Cal

L

03 Oct, 2020

Mark did an excellent job both with my computer and scanner.
Lou

L

02 Oct, 2020

I am quite satisfied with your service.
Lola Chase

B

24 Sep, 2020

Thank you for your patience in working with us
Brenda Goldstine

L

15 Sep, 2020

As always, I am quite satisfied with the prompt service.
Lola Chase

S

11 Sep, 2020

I am always satisfied with the routine cleanup that new lite does. today it took several hours and I'm not sure why it took so long so my computer was tied up and not available for use.
Steven G Stern

C

09 Sep, 2020

In the past, it took 60-90 minutes to complete the "clean-up" of my computer. Over the past few months it has taken 3-4 hours. That's too long for me to give up the use of my laptop. I don't want you to decrease the quality of the "clean-up" to save time, however, if you could get back to the 60-90 minute time frame it would be appreciated.
Craig J Watzke

T

07 Sep, 2020

Excellent service to trouble shoot my unique problem
Teri

L

04 Sep, 2020

Mark did a fantastic job as usual. You need to give him a raise!
Louis Ryder

L

03 Sep, 2020

Everything is fine.
Linda Rushoe

S

03 Sep, 2020

Everything seemed to work out OK.
Steve Rochette

S

03 Sep, 2020

I am so happy I found Newlite. Finally I have someone to help me immediately when I need it. Highly recommend Newlite !!
Sharleen