Have used Newlite for about 5 years and we’ve been satisfied with the professional and polite service.. Nancy is great. You can understand her clearly. Recently they have had phone connections problems and then want to call from a private number which I refuse to answer. Ginny does a good job too! However due to my older generation hearing and Ginny’s very fast speech, it is sometimes difficult to understand her words. The last 2 tune-ups have not left a message with a “finished services” phone call! Please call when work is completed.